This post was written by Kara Gibraltor
Maximizer CRM is quite simple and is best suitable for large organizations. Users can quickly deploy, learn, use and maintain the Maximizer CRM. It provides multiple Access options including web, Windows desktop, BlackBerry®, Windows Mobile®, and Palm® devices. It features Contact and account management, Sales force automation, Marketing automation, Customer service and support, Microsoft Office® integration, Partner relationship management, Workflow automation, Microsoft Exchange Integration and eCommerce and payment processing. It offers the best value in its class for full-featured CRM.
Microsoft Dynamics® CRM features tight integration with the Microsoft Office® system and Office Outlook, allowing employees to easily pull information from Microsoft Dynamics® CRM into Office system applications such as Microsoft Office® Excel spreadsheet software and Microsoft Office® Word word processing software. It also offers quick and easy access to your data through context-sensitive information for populating forms or taking next steps without changing screens. Customized workspaces allow users to create, save, and reuse favorite views of customer data without the distraction of unneeded information.
NetSuite Incorporation’s NetSuite CRM offers the best opportunity management and forecasting capabilities. It is the only hosted CRM application that offers order management / fulfillment, commission / incentive management, channel / partner management, website & analytics, and project tracking. It is capable to support the entire company within a single, integrated solution- from customer relationship management (CRM) to accounting / ERP to Web capabilities. The suite features customizable, real-time dashboards for each employee, providing instant snapshots of key performance indicators (KPIs), such as new leads, opportunities, sales orders, commissions, support cases and forecasts.
Microsoft Corp. has announced the availability of Microsoft Dynamics CRM Online, an on-demand customer relationship management (CRM) service hosted and managed by Microsoft. The new Internet service delivers a full suite of marketing, sales and service capabilities through a web browser or directly into Microsoft Office and Outlook. It provides “instant-on” access to businesses that want a full-featured CRM solution with no IT infrastructure investment or setup required. Microsoft Dynamics CRM Online will have three delivery models that all use the same code base.
CampSoftware has announced FMSmallBusiness (FMSB) specifically designed for small businesses. It is now easier to track and manage all contacts as well as entire calendar of events and activities. FMSB also integrates your documents, schedules, projects, letters, invoices, and more. FMSB is a cross platform database which runs on Mac and Windows using the award winning FileMaker Pro database platform. FMSmallBusiness is a complete solution for running a small business that tracks Contacts, Calendars, Schedules, Activities, Projects, Documents, Letters, Products, Invoices, and more. Think of it as a CRM with more power.
Salesforce.com has announced that Plantronics, Inc. is rolling out Salesforce CRM to its distribution partners around the globe to foster greater communication and collaboration for increased partner success. In addition, Plantronics has deployed Salesforce CRM to track and manage its customer data and improve service from its call centers in the U.S., Mexico, Netherlands, India and China. With the assistance of salesforce.com professional services, it took Plantronics just a few months to design, deploy and customize its global Salesforce CRM solution.
Enterprise Software Systems is now leveraging its wide experience in software development and client interaction to launch a CRM (Customer Relationship Management) system. The company has chosen Zion & Zion to develop and market the CRM brand. With customers as the biggest asset in every business, there is a clear demand for an efficient CRM system that allows enterprises to enjoy an expanded efficiency, aid the sales department, boost sales, and help manage the overall development of the company.
CODA Group has announced that it has completed a successful beta programme for CODA 2go, and has made available a free 30 day online trial and demo at http://www.coda2go.com/freetrial. CODA 2go is the first international SaaS accounting system developed on salesforce.com’s Force.com platform. The service is integrated with Salesforce CRM applications and runs on salesforce.com’s trusted global service infrastructure. Companies trialling the software included salesforce.com customers CyberSafe, Model Metrics, SaaSpoint and Xenogenix. The first CODA 2go release delivers Opportunity to Cash functionality.