This post was written by Kara Gibraltor
Aplicor Enterprise is an impressive and solid product, however, the company does not have the name brand recognition of its primary competitors of Salesforce.com, Oracle, SAP and NetSuite. Reviewers particularly liked ease of use. It is a very strong product for midmarket, enterprise and global organizations. The integration and customization tools are outstanding. However, the product does not work well for small business. While the software is offered in either hosted or on-premise options, the high majority of Aplicor’s customers are clearly hosted.
Oracle’s Siebel OnDemand CRM Sales Process Coach is a useful tool for providing sales management advice to sales staff. At $70.00 USD per user per month, CRM OnDemand offers the lowest single product price point in the software as a service CRM industry. Very limited feature set. For example, lack of competitive intelligence, no library of centralized collaterals, no content management, no real workflow. While appropriate for small business, this product is not ready for the rigors of mid-market and enterprise clients.
NetSuite Incorporation’s NetSuite CRM offers the best opportunity management and forecasting capabilities. It is the only hosted CRM application that offers order management / fulfillment, commission / incentive management, channel / partner management, website & analytics, and project tracking. It is capable to support the entire company within a single, integrated solution- from customer relationship management (CRM) to accounting / ERP to Web capabilities. The suite features customizable, real-time dashboards for each employee, providing instant snapshots of key performance indicators (KPIs), such as new leads, opportunities, sales orders, commissions, support cases and forecasts.
Verticals onDemand, a CRM products-for-pharma vendor, has launched a new category of on-demand applications, “Mobility-as-a-Service,” described by company officials as providing offline access to the VBioPharma CRM system. Life sciences companies “can deploy mobile applications that do not require additional maintenance costs or effort to support and enhance,” the company said. The new VMobile application runs on any Microsoft Windows XP or Vista-based laptop or Tablet PC. Like other multitenant SaaS applications, all VMobile users run the same version of the underlying software code, enabling back-office upgrades.
NetSuite Inc., a leading vendor of on-demand, integrated business management software suites for the mid-market enterprise business and divisions of large companies, has announced new capabilities for its flagship CRM product, NetSuite CRM+, featuring AJAX-powered workflows that enhance ease-of-use of marketing automation and knowledge management functionality used in customer support and customer service. These new workflows center around step-wise, dynamic user interaction and are now also supported in the new Firefox 3 web browser, along with other unique industry-leading capabilities of NetSuite such as eXtreme list editing, rich-text editing, drag-and-drop and quick-add portlets.
Blueroads Corp
